Surprise Auto Repair

5

I called in talked with Brock and explained what was going on with my vehicle. He said bring it in and let's see what's going on. Being just a week new here too Arizona I felt very confident and comfortable in dealing with them. Also my mechanic back home in Tampa Florida highly recommended Wilhelm Automotive and I must admit they are great. My car repair was done the same day the price was a bit high but I do drive a BMW and the repair was accurate and the car is driving the way it should be. Great customer service from Brock he kept me informed on every step of the repair from the diagnostic to the fix. Kyle was also great in getting me checked in when i arrived.

5

It is never pleasent to spend almost $2000 on auto repairs, but I could trust that i was not being over charged or having unnecessary work done. Brock explained everything clearly and completely. They are as good a garage as I 've experienced

5

I was always very happy with your services.

5

Our second visit to Wilhelm Automotive to inspect another used vehicle was a wonderful experience and we were very well taken care of. This time Brock was absent and Nancy Diaz and David stepped in. They took extra time to explain the pros and cons of purchasing that said vehicle and even advised on the acceptable price range. They genuinely cared as if it was their personal purchase and as if we were a part of their family. Thank you.

5

It was a great experience! When we first visited the Wilhelm Automotive to pre-inspect the used vehicle we were warmly welcomed and very well taken care of. The staff was very welcoming and knowledgeable. Brock Lohman took extra time to explain the pros and cons of purchasing that said vehicle. He truly cared as if it was his personal purchase. Thank you.

5

The best shop I have ever been to. The people are so wonderful here.

5

Yesterday while driving my rear window collapsed, something in the door broke. I drove immediately to Wilhelm and Brock took care of me. Currently I have serious health issues and repairing my car is a necessity, but not one I can always afford, as I own a 2003 Buick. Brock was kind enough to help me out, when I needed it most, his kindness and empathy showed me that there really are great people out here. I am so Fortunate to have found them. I would NEVER go anywhere else for service. These guys are knowledgeable and compassionate to boot! I use to work for GM, and you won't find more honest people around town.

5

great service.

5

After having AC work done on my vehicle at a car dealership and feeling like I was somewhat misled, I decided to get a second opinion from Wilhelm Automotive in Surprise after reading great reviews. I can't say enough good things - these people are kind, caring, knowledgeable and truly have their customer's best interest first and foremost. I would recommend Wilhelm Automotive to anyone without reservation!!

5

Great job as usual a pleasure to do business with them